Privacy Policy

Privacy Policy

Privacy Policy

Widnes Wild Ice Hockey Club Ltd
Last updated: [14/03/2026]

Who We Are

Widnes Wild Ice Hockey Club Ltd operates the official website for the Widnes Wild Ice Hockey Club:

https://www.widneswild.co.uk

The website provides information about the club, fixtures, events, merchandise, tickets, sponsorship opportunities, community initiatives, and player development programmes.

Widnes Wild Ice Hockey Club Ltd is committed to protecting your privacy and handling your personal data responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

We may collect personal information when you interact with our website, services, or club activities.

This may include:

Contact Information

  • Name

  • Email address

  • Phone number

  • Postal address

Transaction Information

  • Ticket purchases

  • Merchandise purchases

  • Payment confirmation details (handled securely via payment providers)

Account Information

  • Username and login credentials

  • Profile information

Technical Information

  • IP address

  • Browser type

  • Device type

  • Website usage information

Club Participation Information
Where relevant, such as player registration or youth programmes, we may also collect:

  • Date of birth

  • Emergency contact details

  • Medical or accessibility information (where necessary for participation)

Comments

When visitors leave comments on our website, we collect the information entered in the comments form along with the visitor’s IP address and browser user agent string to assist with spam detection.

An anonymised hash of your email address may be provided to the Gravatar service to check whether you are using it. The Gravatar privacy policy can be found at:

https://automattic.com/privacy/

Once approved, your profile picture may appear publicly alongside your comment.

Ticket Sales

When purchasing tickets for Widnes Wild games or events, we may collect personal information including:

  • Name

  • Email address

  • Payment details (processed by secure payment providers)

  • Order history

This information is used to:

  • Process ticket purchases

  • Deliver electronic tickets or confirmations

  • Manage entry to events

  • Provide event updates where necessary

Payment details are processed securely by third-party payment processors and are not stored by the club.

Merchandise and Shop Purchases

If you purchase merchandise from our online shop, we collect information necessary to process and deliver your order, including:

  • Name

  • Delivery address

  • Email address

  • Order details

  • Payment confirmation

This information is used solely to fulfil your purchase, manage customer service enquiries, and maintain order records for accounting purposes.

Mailing Lists and Newsletters

If you subscribe to our mailing list or newsletter, we will collect your email address and any additional information you choose to provide.

We use this information to send updates about:

  • Fixtures and results

  • Club news

  • Events

  • Promotions and merchandise

  • Community programmes

You can unsubscribe from our mailing list at any time using the unsubscribe link in any email or by contacting us directly.

Sponsorship and Business Enquiries

If you contact the club regarding sponsorship or business partnerships, we may collect:

  • Name

  • Company name

  • Email address

  • Phone number

  • Details of your enquiry

This information is used to respond to your enquiry and manage potential partnerships or sponsorship agreements.

Player Registration and Participation

For players registering with Widnes Wild programmes (including junior teams, development squads, or training programmes), we may collect additional information including:

  • Player name

  • Date of birth

  • Parent or guardian details (for junior players)

  • Emergency contact information

  • Medical or accessibility information where necessary for safe participation

This information is used to:

  • Register players with the club

  • Ensure player safety and welfare

  • Manage team administration

  • Communicate with players and parents

Sensitive personal information (such as medical details) is handled securely and only accessed where necessary.

Media and Photography

Widnes Wild may capture photography or video at games, events, and club activities for use in:

  • Club marketing

  • Social media

  • Website content

  • Promotional materials

If you or your child appear in club media and would prefer not to be included, please contact the club and we will take reasonable steps to remove or avoid using that content where possible.

Cookies

Our website uses cookies to improve functionality and user experience.

Comment Cookies

If you leave a comment, you may choose to save your details in cookies for convenience. These cookies last for one year.

Login Cookies

If you log into the website, cookies store your login information and display preferences.

  • Login cookies last two days

  • Screen option cookies last one year

  • “Remember Me” login cookies last two weeks

Editing Cookies

When editing or publishing content, a cookie indicating the article ID is stored temporarily and expires after one day.

Embedded Content From Other Websites

Pages on our website may include embedded content such as videos, images, or social media feeds.

Embedded content behaves exactly as if you had visited the external website directly.

These websites may collect data, use cookies, and track interactions with their content.

Who We Share Your Data With

Widnes Wild Ice Hockey Club Ltd does not sell personal data.

Data may be shared only where necessary with trusted providers including:

  • Website hosting providers

  • Email and newsletter platforms

  • Payment processors

  • Ticketing platforms

  • Spam detection services

These providers are required to handle your information securely and only for the purposes necessary to deliver their services.

How Long We Retain Your Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.

Typical retention periods include:

  • Website comments: retained indefinitely for moderation purposes

  • Customer order records: retained for accounting and legal requirements

  • Player registration records: retained for the duration of participation and administrative purposes

  • Mailing list data: retained until you unsubscribe

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Restrict or object to certain processing

  • Request a copy of your data in a portable format

Requests can be made by contacting the club directly.

Some information may need to be retained for legal, accounting, or safeguarding reasons.

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services to protect the website from malicious activity.

Where third-party services are used (such as payment processors or mailing systems), data may be processed securely through those platforms.

Contact Details

If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:

Widnes Wild Ice Hockey Club Ltd
Website: https://www.widneswild.co.uk